Yes, to return a product, please contact our support team within 30 days of receiving your order. We will provide you with all the necessary instructions for a quick and safe return. You can find the detailed return policy in our return policy section.

• Natural chips with apple, cherry, oak, and walnut aromas create a unique flavor experience for your smoking drink. Each chip adds new notes that enhance and enrich the flavor, blending the aromas of apple, cherry, oak, and walnut. This harmonious combination creates rich undertones that make each sip unforgettable. This set is the perfect way to enhance the quality of your smoking drink and immerse yourself in new flavors.

We offer International tracked shipping.
The order processing time is 2-3 business days. After that, you can expect your delivery within 6-20 business days, depending on the shipping option selected at checkout.
* Notice: Our smokers are handcrafted, which takes time, and due to high demand and stock shortages, all orders may experience delays. We process Priority Shipping orders first, but they may still be affected by these delays.
Please order at your own discretion, as we do not offer refunds due to shipping delays. We appreciate your patience and support!

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to check the delivery status on the courier service website.

You can also check the status of your order by logging into your account on our website or by using the link provided in the email. If you have any questions, feel free to contact our support team!